Terms of Service
Last Updated: November 24, 2025
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Iron Balloon Productions ("Company," "we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Our Services
Iron Balloon Productions provides professional video production services, including but not limited to:
- Commercial production and advertising
- Corporate video and communications
- Event coverage and live streaming
- Documentary filmmaking
- Photography services
- Post-production and editing
Project Agreements
Proposals and Quotes
All project proposals and quotes are valid for 30 days from the date of issue. Prices are subject to change based on project scope modifications.
Contracts
Each project requires a signed contract and deposit before production begins. The contract will outline specific deliverables, timelines, payment terms, and any additional project-specific terms.
Changes to Scope
Any changes to the agreed-upon project scope must be documented in writing and may result in adjusted pricing and timelines. Additional fees may apply for scope changes after production has begun.
Payment Terms
Deposits
A 50% deposit is required to secure production dates and begin work. The deposit is non-refundable once production has commenced.
Final Payment
The remaining balance is due upon delivery of final files. Final deliverables will not be released until full payment is received.
Late Payments
Late payments may incur a fee of 1.5% per month (18% annually) on the outstanding balance. We reserve the right to suspend services for accounts with overdue balances.
Intellectual Property Rights
Ownership
Upon receipt of full payment, you will own the final deliverables for the agreed-upon usage. We retain ownership of all raw footage, project files, and unused content unless otherwise specified in the project contract.
Portfolio Rights
We reserve the right to use completed projects in our portfolio, website, marketing materials, and award submissions unless you request otherwise in writing.
Third-Party Content
You are responsible for obtaining necessary rights, licenses, and permissions for any third-party content (music, images, logos, etc.) used in your project.
Revisions and Approvals
Each project package includes a specified number of revision rounds:
- Revisions must be consolidated and submitted in writing
- Additional revisions beyond the agreed-upon number may incur extra fees
- Revisions do not include changes to the project scope
- Client approval is required at key milestones before proceeding
Cancellation and Refunds
Client Cancellation
Cancellations must be made in writing. The deposit is non-refundable if production has begun. For cancellations during production, you will be charged for work completed up to the cancellation date.
Weather or Force Majeure
We are not liable for delays or cancellations due to weather, natural disasters, or other events beyond our control. We will work with you to reschedule at no additional cost when possible.
Limitation of Liability
To the fullest extent permitted by law:
- Our total liability shall not exceed the amount paid for the specific project
- We are not liable for indirect, incidental, or consequential damages
- We carry appropriate insurance but are not liable for equipment failure or data loss
- You agree to back up all provided materials and approve work at each milestone
Warranties and Representations
Our Warranties
We warrant that our work will be performed in a professional and workmanlike manner consistent with industry standards.
Client Warranties
You warrant that you have the authority to enter into this agreement and that all materials provided to us do not infringe on third-party rights.
Confidentiality
We will maintain confidentiality of sensitive business information shared during the project. If additional confidentiality is required, a separate Non-Disclosure Agreement (NDA) can be executed.
Indemnification
You agree to indemnify and hold harmless Iron Balloon Productions from any claims, damages, or expenses arising from your use of the deliverables or any breach of your warranties under these Terms.
Governing Law and Disputes
These Terms shall be governed by the laws of the Province of British Columbia, Canada. Any disputes shall be resolved through binding arbitration in Vancouver, British Columbia, except for small claims court matters.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes. Continued use of our services after changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
For questions about these Terms of Service, please contact us: